Last updated on March 7, 2014


Claims FAQs

If you have questions about the Claims Process, please monitor the Receivership website, including these FAQs and the Updates from the Receiver. You may also send questions to claims@zeekrewardsreceivership.com. However, DO NOT attempt to contact the Receiver or his team directly. With over 2 million potential claimants in this case, we cannot respond to each of your individual inquiries, and so we will not return voicemails or direct emails.

  1. What is the Status of the Claims Process?
  2. How do I submit a claim?
  3. How long will the online Claims Portal be open? How long do I have to file my claim?
  4. Can people outside of the United States file a claim? Will foreign claims be treated the same as claims filed in the United States?
  5. Do I need access to my back office to file a claim?
  6. I know my ZeekRewards Username, but I do not remember my password, can I still file a claim?
  7. I (or my family member, spouse) have multiple ZeekRewards Usernames – can we submit one claim for all of the usernames together?
  8. As a ZeekRewards Affiliate, what items may I not include in my claim?
  9. Once I submit a claim, will there be an electronic notification stating the claim was received?
  10. When will my claim be approved?
  11. Once a claim has been approved, is there a confirmation stating 'your claim has been approved'?
  12. Will I receive a refund of the money I invested in ZeekRewards? When will I receive the money for my claim?
  13. How will you pay my claim; will you use checks or a payment processor like Payza, NxPay, or Solid Trust Pay?

UPDATED - May 16, 2013

  1. Do I need to send an email to claims@zeekrewardsreceivership.com in order to submit a claim on the Online Claims Portal?
  2. What is the url for the Receiver's online Claims Portal (or online claims form)? When I select “File a Claim,” I am redirected to https://cert.gardencitygroup.com/zrw/fs/home; is this the Receiver's legitimate Claims Portal?
  3. What is the difference between the various claim types on the “Choose Claim types” screen? I was a participant in ZeekRewards, and I do not know which claim type to select.
  4. What is the difference between a Sample/VIP bid and a Retail bid?
  5. I do not have all the information you are asking for (I am missing dates, exact dollar amounts, etc.); will incomplete claim information result in the disallowance of my claim?
  6. The Receivership cashed my cashier's check, not ZeekRewards, what should I do?
  7. What supporting documentation should I upload?
  8. How do I upload supporting documentation?
  9. I am ready to upload my supporting document; can I use a picture file such as a .jpeg, .gif, or .tif?
  10. How should I complete the online Claims Portal in the following situation:
  1. I (Jane) invested $10,000 to purchase Sample/VIP bids under my one and only ZeekRewards username. My husband (John) invested $10,000 to purchase Sample/VIP bids under his one and only ZeekRewards username. I recruited my son (Jack) to the ZeekRewards program, and I gave Jack $1,000 to invest in ZeekRewards by taking out a $1,000 cashier's check from my bank and sending it to Rex Venture Group, LLC under Jack's one and only username. None of us withdrew any money from ZeekRewards.
  2. How would Jane, John, and Jack answer the Questions in Section 4 of the Claims Portal?
  1. Should I automatically register other Affiliates who were in my downline?

UPDATED - June 1, 2013

  1. I have completed and submitted my claim, but I made a mistake; what should I do? For example, I provided inaccurate or incomplete information in my filed claim; I realized after submitting my claim I do know my username; or I found supporting documentation, and I need to upload it.

UPDATED - October 24, 2013

  1. I sent a cashier's check to Rex Venture Group, but it has not been cashed by Rex Venture Group or the Receivership. Can I submit a claim to the Receivership for the value of this cashier's check?

UPDATED - August 21, 2013

  1. I recently had amounts debited from my bank account after the Receiver demanded payment from my bank for a cashier's check that the bank had previously stopped payment on, based on my request. What should I do to recover for my loss?

UPDATED - September 3, 2013

  1. How can I tell if my claim has been finally submitted to the Receiver through the Claims Portal?

UPDATED - October 24, 2013

  1. I understand that banks are now making payments to the Receivership for stopped payment cashier's checks. Will a bank be able to file a subrogation claim with the Receivership for the value of these investments after September 5, 2013? Will affiliates whose bank charges them for these cashier's checks be able to file or amend their claim after September 5, 2013?

UPDATED - October 24, 2013

  1. I cannot find the link for the claim portal, how do I file or amend my claim?

UPDATED - October 9, 2013

  1. I received an E-mail requesting further information regarding my ZeekRewards User Name, is this a legitimate request?

UPDATED - November 13, 2013

  1. How do I update my contact information (address, phone number, email address) if it has changed from when I originally submitted my claim(s)?

UPDATED - December 26, 2013

  1. Why do I have to complete the Release and OFAC Certification before I can receive a distribution on my claim? Why are you requesting a Form W-9 or Form W-8BEN?

UPDATED – March 7, 2014

  1. I received an amended IRS Form 1099-MISC for 2011, 2012, or both 2011 & 2012. Depending on which form(s) I received, do I need to file my taxes for that year? If I’ve already filed taxes, do I need to amend my taxes for that year?
  1. I received an amended IRS Form 1099-MISC, but the amount shown is less than $600. I read somewhere that 1099 forms are for reporting amounts greater than $600. Please explain the amount appearing on my amended IRS Form 1099-MISC.
  1. I believe that the information on my amended IRS Form 1099-MISC is incorrect. What should I do?


  1. What is the Status of the Claims Process?

    On May 8, 2013, Judge Graham C. Mullen issued an Order approving (I) Claims Process, (II) Setting of Bar Date, and (III) Approving Notice Procedures. Pursuant to that order, the claims filing period opened May 15, 2013 and closed September 5, 2013.

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  2. How do I submit a claim?

    No additional claims can be filed at this time. Likewise, no claims may be amended at this time.

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  3. How long will the online Claims Portal be open? How long do I have to file my claim?

    The online Claims Portal will be open through 11:59 pm (prevailing Eastern time) on September 5, 2013. ALL CLAIMS MUST BE FILED SO THAT THEY ARE ACTUALLY UPLOADED AND RECEIVED BY THE RECEIVER TEAM ON OR BEFORE SEPTEMBER 5, 2013. Any claims submitted before the Claims Portal opens on May 15, 2013 or after September 5, 2013 are automatically disallowed pursuant to the Order approving the Claims Process.

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  4. Can people outside of the United States file a claim? Will foreign claims be treated the same as claims filed in the United States?

    Yes, you may file a file a claim even if you reside outside of the United States. All claims will be reconciled and determined on the same basis, whether they are filed by someone in the United States or someone in a foreign jurisdiction.

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  5. Do I need access to my back office to file a claim?

    No. You do not need access to your back office to file a claim. In order to calculate and substantiate your claim, you may need to use some or all of the following: your bank account records, your credit card statements, or your e-wallet statements, or any other receipts you may have retained.

    In light of the large number of claimants (potentially over 1 million), it is cost prohibitive for the Receiver to provide access to the back offices to the ZeekRewards Affiliates. The more resources the Receiver must expend in the Claims Process the fewer resources he will have to distribute to victims. However, the Receiver does have access to your back offices, and that information will be part of the data set the Receiver Team will use to reconcile claims.

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  6. I know my ZeekRewards Username, but I do not remember my password, can I still file a claim?

    Please provide all the information you remember or to which you have access. Your claim will not be disallowed for failing to provide your password.

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  7. I (or my family member, spouse) have multiple ZeekRewards usernames – can we submit one claim for all of the usernames together?

    No. One claim must be submitted for each username with which you are associated. Once you have registered for the online Claims Portal, you will have the ability to submit claims for additional usernames. (However, you must complete the submission of the first claim before you can move on to the second one).

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  8. As a ZeekRewards Affiliate, what items may I not include in my claim?

    Pursuant to the Court's May 8, 2013 Order approving the Claims Process, “Retail Profit Points” accumulated by Affiliates through ZeekRewards cannot serve as the basis for any claim, and the Receiver will not consider “Retail Profit Points” when determining claims or making distributions.

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  9. Once I submit a claim, will there be an electronic notification stating the claim was received?

    Yes. You will receive an electronic notification that your submission was received.

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  10. When will my claim be approved?

    The Receiver Team will review, reconcile, and determine claims on a rolling basis. It is not certain when a particular claim will be allowed or disallowed. However, the Receiver will seek to determine all claims as soon as possible.

    Providing more supporting information to the Receiver Team when you file your claim will speed up the claim determination process.

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  11. Once a claim has been approved, is there a confirmation stating 'your claim has been approved'?

    Pursuant to the Court's May 8, 2013 Order approving the Claims Process, you will receive a letter of determination once the Receiver has reconciled your claim. The Receiver Team will review, reconcile, and determine claims on a rolling basis. It is not certain when a particular claim will be allowed or disallowed. However, the Receiver will seek to determine all claims as soon as possible.

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  12. Will I receive a refund of the money I invested in ZeekRewards? When will I receive the money for my claim?

    Distributions for allowed claims will be processed after the Receiver moves for and obtains Court approval for a distribution to holders of allowed claims. If possible, the Receiver will seek to make an interim distribution of funds prior to a final distribution of funds. However, such an interim, partial distribution will not occur until after the claims period expires, all claims have been reconciled and determined, and the Receiver Team moves for and obtains Court approval for a distribution.

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  13. How will you pay my claim; will you use checks or a payment processor like Payza, NxPay, or Solid Trust Pay?

    Distributions for allowed claims will be processed after the Receiver moves for and obtains Court approval for a distribution to holders of allowed claims. The Receiver has not yet decided how he will transfer distributions.

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  14. Do I need to send an email to claims@zeekrewardsreceivership.com in order to submit a claim on the Online Claims Portal?

    No. You only need to request permission via the claims@zeekrewardsreceivership.com email address to submit a claim using a method other than the online Claims Portal. If you intend to request such permission, you must explain, in detail, why you are incapable of using the online Claims Portal.

    As we have previously explained, permission to submit a claim outside the online Claims Portal will be granted only in rare instances, will be in the Receiver's sole discretion, and will be evidenced by a written acknowledgment to that effect from the Receiver. The Receiver will require use of the online Claims Portal in almost all cases in order to provide the greatest possible return to the investors and other creditors of the Receivership Defendant by keeping the costs associated with the Claims Process as low as possible. Use of the Portal will minimize the percentage of Receivership Assets we have to spend to reconcile and determine claims.

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  15. What is the url for the Receiver's online Claims Portal (or online claims form)? When I select “File a Claim,” I am redirected to https://cert.gardencitygroup.com/zrw/fs/home; is this the Receiver's legitimate Claims Portal?

    https://cert.gardencitygroup.com/zrw/fs/home is the url for the Receiver's online Claims Portal, and you link to that website through the authorized Receivership website www.zeekrewardsreceivership.com. The Garden City Group is the authorized claims administrator working for the Receiver Team. This is the only legitimate, Court-approved claims form.

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  16. What is the difference between the various claim types on the “Choose Claim types” screen? I was a participant in ZeekRewards, and I do not know which claim type to select.

    1. Affiliate (Participated in the ZeekRewards program) – If you were a participant in the ZeekRewards program (i.e., a silver, gold, or diamond Affiliate and participated in the Retail Profit Pool, etc.), you should select this claim type. There will be an opportunity for Affiliates to make a claim for the purchase of retail bids later in Portal.
    2. Retail Auction User (Purchased only Retail Bids for use on the Zeekler Auction site and did not participate in the ZeekRewards program) – If you only purchased Retail bids and participated on the Zeekler auction site, you should select this claim type.
    3. Trade Creditor or Independent Contractor – If you provided services or goods to Rex Venture Group, LLC, you should select this claim type (i.e., utility company, internet service provider, accountant, or attorney, etc.)
    4. Former Employee, Director or Officer – If you are a former employee, director or officer of Rex Venture Group, LLC, you should select this claim type.
    5. Taxing or other Governmental Authority – If you are filing a claim on behalf of a state or local government or the federal government, or any government agency, you should select this claim type.
    6. Subrogation Claim of Financial Institution – If you filing a subrogation claim on behalf of a financial institution you should select this claim type.
    7. Other – If none of the foregoing claim types is applicable to you, you should select this claim type. You must provide detailed information supporting the basis of your claim.

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  17. What is the difference between a Sample/VIP bid and a Retail bid?

    At the time the ZeekRewards program was shut down, Affiliates paid $1 for Sample/VIP bids and $0.60 for Retail bids. Both types of bids could be used on the Zeekler auction site, but only Sample/VIP bids could earn VIP points toward future Retail Profit Pool awards. At various times, Sample/VIP bids were also called ‘compounder bids.'

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  18. I do not have all the information you are asking for (I am missing dates, exact dollar amounts, etc.); will incomplete claim information result in the disallowance of my claim?

    Please provide all the information you remember or to which you have access. Providing more information to the Receiver Team when you file your claim will speed up the claim determination process. However, your claim will not be disallowed solely for failing to provide information that is not listed as required information on the Claims Portal (required fields will prompt you to provide missing information before allowing you to continue).

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  19. The Receivership cashed my cashier's check, not ZeekRewards, what should I do?

    You should file a claim on account of this cashier's check if you wish to recover any amounts on account of this cashier's check. By Court order, the Receiver was required to collect and retain all assets of the Receivership Defendant, including cashing cashier's checks submitted to ZeekRewards that were not yet cashed by ZeekRewards at the time of shut down. If a cashier's check or money order was cashed by the Receivership or ZeekRewards, you may seek to have that check amount included in your claim under the related ZeekRewards username.

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  20. What supporting documentation should I upload?

    You should upload any documentation that is useful in calculating or substantiating your claim. In order to calculate and substantiate your claim, you may need to use some or all of the following: your bank account records, your credit card statements, or your e-wallet statements, or any other receipts you may have retained (this list is not exhaustive).

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  21. How do I upload supporting documentation?

    On the Upload Supporting Documentation page, you will be asked to upload any documentation which supports the basis for your claim.

    1. Documents to be uploaded should already be saved in one of the following file type formats: .pdf, .xls, .xlsx, .doc, .docx. These document types generally work with Adobe Reader, Microsoft Word and Microsoft Excel;
    2. Documents to be uploaded should be limited to a file size of no larger than 30 megabytes;
    3. Documents to be uploaded should be saved to the hard drive of your computer prior to upload. On the Upload Supporting Documentation page you will be asked to select the “Choose File” button. This button will open a new window in your browser which will allow you to browse or look through the files on your computer to select the appropriate document;
    4. You may upload three files at a time. Once you have selected the files which you would like to upload, select the “Upload Now” button. If you have more than three pieces of supporting documentation to upload, you will be provided the option to load additional documents after the first three have been selected.

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  22. I am ready to upload my supporting document; can I use a picture file such as a .jpeg, .gif, or .tif?

    No. In order to upload supporting documentation you must use the following file type formats: .pdf, .xls, .xlsx, .doc, .docx. If you are scanning documentation, please scan that documentation to the .pdf format. If you have images which are currently in a file type such as .jpeg, .gif, or .tif, there are a number of free programs on the internet which will enable you to convert these documents to .pdf. .Pdf formatted documents can be viewed by the Adobe Reader program, which you may download for free at the following site http://get.adobe.com/reader/.

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  23. How should I complete the online Claims Portal in the following situation:

    1. I (Jane) invested $10,000 to purchase Sample/VIP bids under my one and only ZeekRewards username. My husband (John) invested $10,000 to purchase Sample/VIP bids under his one and only ZeekRewards username. I recruited my son (Jack) to the ZeekRewards program, and I gave Jack $1,000 to invest in ZeekRewards by taking out a $1,000 cashier's check from my bank and sending it to Rex Venture Group, LLC under Jack's one and only username. None of us withdrew any money from ZeekRewards.
    2. In this situation, Jane, John, and Jack would each need to file their own individual claim on the Claims Portal, under their own Claims Portal Registration IDs, for each of their own ZeekRewards usernames. Jane's claim amount is $10,000 because she is filing a claim for her own username. John's claim amount is $10,000 because he is filing a claim for his own username. Jack's claim amount is $1,000 because he is filing a claim for his own username.

    3. How would Jane, John, and Jack answer the Questions in Section 4 of the Claims Portal?
    4. Question A. Assuming Jane, John, and Jack only invested money under one username, they should each complete nothing for Question A.

      Question B. Assuming Jane, John, and Jack did not file a lawsuit or other legal proceeding in relation to ZeekRewards, they should each complete nothing for Question B.

      Question C. Assuming Jane, John, and Jack were not employees of Rex Venture Group, LLC, or its related companies, they should each complete nothing for Question C.

      Question D. Jane should list Jack's username and contact information (i.e., email address, etc.) because she recruited, facilitated and/or sponsored Jack to join ZeekRewards.

      Assuming neither John nor Jack recruited, facilitated, or sponsored anyone to join ZeekRewards, they should each complete nothing for Question D.

      Question E. Jane should list Jack's username and contact information (i.e., email address, etc.) because she paid $1,000 of her money on his behalf to ZeekRewards. Under “Description of Transaction,” Jane should explain that she sent a $1,000 cashier's check to RVG on behalf of Jack. [Note, if Jane sent the cashier's check or used an e-wallet to transmit Jack's money for him, she should explain that instead].

      Assuming John did not pay cash or have someone else pay cash on his behalf to ZeekRewards, he should complete nothing for Question E.

      Jack should list Jane's username and contact information (i.e., email address, etc.) because Jane paid $1,000 on his behalf to ZeekRewards. Under “Description of Transaction,” Jack should explain that Jane sent a $1,000 cashier's check to RVG on his behalf.

      Question F. Assuming Jane sponsored only Jack, Jane should list Jack in her downline and her sponsor in her upline.

      Assuming John sponsored no one, he should list his sponsor in his upline.

      Assuming Jack sponsored no one, Jack should list Jane in his upline and no one in his downline.

      Question G. Assuming Jane, John, and Jack are not aware of anyone else filing a claim related to their usernames, they should each complete nothing for Question G.

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  24. Should I automatically register other Affiliates who were in my downline?

    No. Unless you have a power of attorney or other permission of a ZeekRewards Affiliate, you should not create a Registration ID for Affiliates in your downline.

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  25. I have completed and submitted my claim, but I made a mistake; what should I do? For example, I provided inaccurate or incomplete information in my filed claim; I realized after submitting my claim I do know my username; or I found supporting documentation, and I need to upload it.

    You may amend a previously filed claim by logging into your account on the Claims Portal and clicking “Amend a Previously Filed Claim” on the Claimant Summary Page. The data provided in your prior submission will be inserted in the fields of the Claim Portal for your Amended Claim. Please revise all fields which you are amending. Please do not alter any field which you do not wish to amend. Then, once you have completed your amendments, please resubmit your now amended Claim in the same manner in which you submitted the prior Claim. Please be advised that you must fully complete and finally submit the entire Amended Claim in order for your amendment to be valid. The Receiver will ignore any amendments to Claims that are not resubmitted on the Claims Portal.

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  26. I sent a cashier's check to Rex Venture Group, but it has not been cashed by Rex Venture Group or the Receivership. Can I submit a claim to the Receivership for the value of this cashier's check?

    You should check with your bank periodically to see whether your cashier's check has been presented for payment by the Receivership and paid to the Receivership.

    If Rex Venture Group or the Receivership presented your cashier's check for payment, but your bank refused to pay the cashier's check because of a stop payment order or some other reason, then the cashier's check is a Receivership Asset within the meaning of the Court's August 17, 2012 and August 30, 2012 orders, and must be paid to the Receivership. You should contact your bank and urge them to contact the Receivership at info@ZeekRewardsReceivership.com with the details of the cashier's check (check number, check amount, check date) to indicate that the cashier's check will be paid if it is presented again for payment by the Receivership. Once your cashier's check has been paid to the Receivership, you can submit a claim based on the value of the cashier's check to the Receivership, provided that you submit your claim by December 1, 2013. For more details, please see Claims FAQ No. 29 below.

    If your cashier's check has never been presented for payment by Rex Venture Group or the Receivership (and your bank has not paid or refused to honor the cashier's check), then the Receivership does not have your cashier's check. The Receivership does not expect to receive any additional cashier's checks and will therefore likely never have your cashier's check. You may assume that your cashier's check has been lost, and submit a declaration of loss pursuant to UCC Section 3-312 to your bank. The Receiver urges banks who have issued cashier's checks that have never been presented for payment to refund their customers who purchased the cashier's checks. If your bank refuses to refund a cashier's check that the Receiver does not possess and has not presented for payment, then you should not file a claim with the Receivership, but should instead make your claim with your bank, since the bank would still have the money you used to purchase the cashier's check.

    Additional details regarding this issue can be found in the Receiver's letter updates posted on this website dated December 24, 2012, January 4, 2013, and January 7, 2013.

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  27. I recently had amounts debited from my bank account after the Receiver demanded payment from my bank for a cashier's check that the bank had previously stopped payment on, based on my request. What should I do to recover for my loss?

    Your bank improperly stopped payment on the cashier's checks when they were presented for payment by the Receivership last fall. The Receivership recently demanded that the banks who stopped payment of these cashier's checks pay the Receivership for the full value of these checks, plus returned item fees incurred by the Receivership, in accordance with applicable law and orders of the court overseeing the Receivership. Your bank likely complied with this request and paid the cashier's check that you purchased to the Receivership.

    If you previously filed a claim and did not claim a loss on account of the cashier's check that is the subject of the debit, please amend your claim to reflect this loss. If you have not filed a claim, please do so as soon as possible on account of any loss you may have.

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  28. How can I tell if my claim has been finally submitted to the Receiver through the Claims Portal?

    You should have received an email confirming your claim submission. Please check your spam folder if you did not receive the confirmation email. Alternatively, log back into the Receiver's Claim Portal using the following link and enter the registration ID and password you selected for the Receiver's Claim Portal. If your claim is noted as submitted, the claim you completed has been submitted for review by the Receiver. If your claim is noted as "in progress" it has not been submitted for review. Please complete and submit the claim.

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  29. I understand that banks are now making payments to the Receivership for stopped payment cashier's checks. Will a bank be able to file a subrogation claim with the Receivership for the value of these investments after September 5, 2013? Will affiliates whose bank charges them for these cashier's checks be able to file or amend their claim after September 5, 2013?

    On October 22, 2013, the court issued an order (the “October Claims Order”) granting the Receiver’s motion to extend the claims deadline until December 1, 2013 at 11:59 p.m. prevailing Eastern Time for (i) affiliates whose financial institutions paid the Receiver on or after August 1, 2013 for stopped payment instruments and are thereafter charged or debited by their financial institutions for these items, and (ii) financial institutions seeking to file a subrogation claim on behalf of their affiliate customers after paying stopped payment instruments to the Receiver on or after August 1, 2013 (each a “Potential Claim”). If you fall within either of these categories, and you have not already submitted a claim relating to these instruments, you may be entitled to file a claim with the Receivership. If you have not received a notice instructing you how to file such a claim, you should contact the Receiver at Novemberclaims@zeekrewardsreceivership.com for instructions on how to file a claim. Any communications to this e-mail address, amendments to claims or new claims asserted for reasons other than those set forth in the October Claims Order will be disregarded. The Receiver further reserves all rights and remedies against any entity or person that files a claim that is in violation the October Claims Order. If you have already submitted a claim relating to these instruments, it is not necessary to file a new claim or update your previously submitted claim. Failure to assert a Potential Claim prior to December 1, 2013 will result in the Potential Claim being forever barred.

    Holders of Potential Claims wishing to file a claim who do not have internet access may contact the Receiver by sending a letter before December 1, 2013 to ZeekRewards Receivership, c/o GCG, P.O. Box 9964, Dublin, Ohio 43017-5964.

    Under the October Claims Order, the court has required any financial institution that (i) pays the Receiver on or after August 1, 2013 for stopped payment instruments; (ii) charges its customers for payments of these stopped payment items, and (iii) receives notice of the October Claims Order from the Receiver, through this website, or by any other means, to immediately provide a copy of the October Claims Order to its affected customers and notify them that: (a) the stopped payment instruments have been paid to the Receivership; (b) they may have a right to file a late claim or amend a previous claim with the Receivership through December 1, 2013; and (c) they may contact the Receiver at Novemberclaims@zeekrewardsreceivership.com to receive instructions on filing a late claim and consult the Receivership website (http://www.zeekrewardsreceivership.com) for additional details and answers to questions.

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  30. I cannot find the link for the claim portal, how do I file or amend my claim?

    The deadline for filing and amending claims was 11:59 pm on September 5, 2013. The claims filing period for ZeekRewards is now closed, unless you fall within the categories described above in response to Claims FAQ No. 29 and the court’s October 22, 2013 order.

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  31. I received an E-mail requesting further information regarding my ZeekRewards User Name, is this a legitimate request?

    Yes, the Receivership Team is seeking to reconcile claims with the books and records of ZeekRewards and is requesting further information from those individuals who either did not provide a ZeekRewards User Name or provided a ZeekRewards User Name that was not valid. Please follow the link provided in that E-mail so that you can provide a valid User Name, or inform the Receivership Team that you cannot locate or do not have a ZeekRewards User name. If you did not receive an E-mail requesting this information, you are not required to take further action at this time.

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  32. How do I update my contact information (address, phone number, email address) if it has changed from when I originally submitted my claim(s)?

    If you would like to update the contact information (address, phone number, email address) you provided in a previously submitted claim, you may do so by and clicking on "Update/Change Contact Information for a Previously Filed Claim." You may then log into the address portal by using your logon information for the Receiver’s Claim Portal (not your user name and password for your original Zeek Rewards account). Upon logging in, you will see the contact information you previously provided in your prior claim submission. Please make any necessary updates/changes to your contact information on this page and submit this information. The Receiver may ignore any change in this information submitted through alternative means.

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  33. Why do I have to complete the Release and OFAC Certification before I can receive a distribution on my claim? Why are you requesting a Form W-9 or Form W-8BEN?

    The Release has been approved by the Court and is a required part of the Claims Distribution process. Without a Release the Receiver cannot make any distribution of funds to you.

    United States law makes it illegal to transact business with, or send money to, certain persons or entities. We have received more than 170,000 Claims from Claimants in 157 countries. We are requesting this information so we can ensure that distributions made to Claimants are legally permitted to receive distributions under applicable law. The OFAC Certification we are requesting is a form certifying that neither you nor any person or entity for whom you may be acting is a person or entity with whom it is illegal for a United States entity to transact business because (a) of sanctions administered by the Office of Foreign Assets Control, (b) the person or entity is listed on or is included in a category enumerated on the list of Specially Designated Nationals and Blocked Persons, or (c) other applicable regulations prohibit such transactions. Information on the Office of Foreign Asset Control may be found by clicking the following link: http://www.treasury.gov/about/organizational-structure/offices/Pages/Office-of-Foreign-Assets-Control.aspx. Information on the list of the Specially Designated Nationals and Blocked Persons may be found by clicking the following link: http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx.

    In the event that we make a payment of $600 or more to you, we are required to report this to the IRS and, if you are not a US person, we may be required to withhold US taxes from the payment. We will use the information on the Form W-9 to prepare a Form 1099 which will be sent to you, with a copy to the IRS. Form W-9 is required to be submitted for all distributions of $600 or more so the Receiver can properly report your payment. If you do not return the form W-9, you may be subject to so-called “backup withholding,” in which case we will be required to withhold 28% from your payment. You are encouraged to consult with your professional tax advisors concerning these matters.

    Generally, payments to a foreign person will be subject to a flat 30% tax withholding rate. This rate, however, may be reduced or eliminated if you are entitled to a lower rate pursuant to an income tax treaty between your country and the United States. Information on completing Form W-8BEN can be found by clicking on this link: http://www.irs.gov/pub/irs-pdf/iw8ben.pdf. If you are a foreign person who may be a beneficiary of treaty benefits, we encourage you to complete and file with us a Form W-8BEN. You are encouraged to consult with your professional tax advisors concerning these matters.

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  34. I received an amended IRS Form 1099-MISC for 2011, 2012, or both 2011 & 2012. Depending on which form(s) I received, do I need to file my taxes for that year? If I’ve already filed taxes, do I need to amend my taxes for that year?

    Preparing or amending your taxes will depend on each individual’s own circumstances. Neither Rex Venture Group, LLC nor the Receivership can provide you with any tax advice. We encourage you to consult with your professional tax advisors concerning the need to prepare or amend your taxes for 2011 and 2012.

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  35. I received an amended IRS Form 1099-MISC, but the amount shown is less than $600. I read somewhere that 1099 forms are for reporting amounts greater than $600. Please explain the amount appearing on my amended IRS Form 1099-MISC.

    This amount reflects the amount of payments that our records show were made to you by Rex Venture Group, LLC during that particular calendar year, even if it is less than $600. It is true that if the payment amount received was less than $600, then Rex Venture Group, LLC or the Receivership would not have issued you an IRS Form 1099-MISC in the first place. Federal tax law requires us to amend and re-issue amended 1099 forms that have incorrect information. Because our records now indicate that you received an amount less than initially reported on the original Form 1099-MISC, we are reporting the amount reflected on our records. For further questions concerning the amended Form 1099-MISC, we encourage you to consult your professional tax advisor.

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  36. I believe that the information on my amended IRS Form 1099-MISC is incorrect. What should I do?

    If you believe that the information appearing on your IRS Form 1099-MISC is incorrect, contact us at info@ZeekRewardsReceivership.com. Please be sure to detail the information that you believe is incorrect.

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